Privacy Policy & Cookie Policy

1. Introduction

Nautilux Marine Broker (“we”, “our”, “us”) is committed to protecting the privacy and personal data of visitors and clients. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

By using this website, you agree to the practices described in this Privacy Policy.

2. Data Controller

Nautilux Marine Broker
Location: Alicante, Spain

Contact Email: v.cabrera@nautiluxinsurance.com

3. Personal Data We Collect

We may collect and process the following personal data:

• Identification data (name, company or owner name)

• Contact details (email address, phone number)

• Vessel, cargo, or operational information submitted through forms

• Claims-related information voluntarily provided

• Technical data such as IP address, browser type, and device information

• Cookies and website usage data

We only collect personal data that is strictly necessary for the purposes outlined below.

4. How We Collect Data

Personal data is collected when you:

• Submit a contact, quote, or claims form

• Communicate with us by email or phone

• Browse our website (via cookies and analytics tools)

5. Purpose of Data Processing

We process personal data for the following purposes:

• Responding to inquiries and requests

• Providing insurance quotations and advisory services

• Managing insurance policies and claims

• Communicating with clients and prospects

• Complying with legal and regulatory obligations

• Improving website performance and user experience

We do not use personal data for automated decision-making or profiling.

6. Legal Basis for Processing

Personal data is processed based on one or more of the following legal grounds:

• User consent

• Performance of a contract or pre-contractual steps

• Legal or regulatory obligations

• Legitimate business interests

7. Data Sharing and Disclosure

We may share personal data with:

• Insurance companies and underwriters

• Claims handlers, surveyors, and legal advisors

• Regulatory authorities where legally required

Personal data is never sold or shared for marketing purposes.

8. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory requirements.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

10. Your Rights

Under GDPR, you have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with a data protection authority

Requests can be sent to: v.cabrera@nautiluxinsurance.com

11. Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device that help improve website functionality and user experience.

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Types of Cookies We Use

• Essential Cookies – Required for website functionality

• Analytics Cookies – Used to understand website usage and improve performance

We do not use cookies for advertising or tracking across third-party websites.

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Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

12. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be published on this page.